Shipping & Returns

 

SHIPPING

How much is postage?

We ship with Australia Post.  We charge a flat rate of $7.45 per order for Standard Delivery or $10.00 for Expresss Post.  All orders over $50 within Australia will receive free standard shipping.

Do you ship Internationally?

Yes, we do offer some International shipping.  We ship to Canada, North America, Europe & New Zealand.  

How long will it take for my toddler tint to arrive?

Our turn around time from the day you place your order is 1-2 business days.  We are based in WA.  All orders within Perth take approximately 2 working days to arrive.  All other states and regional WA take 7-10 working days. If your order does not arrive within this time frame, please contact us at enquiries@toddlertints.com.au.

Can I track my order?

Sure can. You will receive a confirmation email from Australia Post once your order has been dispatched. This email will have all the details so that you can easily track your toddler tint from our warehouse to your doorstep.

 

RETURNS & EXCHANGES

What is your Returns Policy?

Yes, for up to 21 days. If you would like a different design, simply return the original toddler tint to us and we will send you the new design plus postage. The toddler tint must be in original conditions with no signs of use. If you have simply changed your mind, please get in contact with us within 21 days to arrange a refund.

Can I get a refund if my toddler tint is damaged or faulty?

Yes, we will refund the total purchase price plus postage paid or send you out a new tint. Please email us at enquiries@toddlertints.com.au within 21 days of purchase.