How much is postage?
We ship with Australia Post. All orders over $100 receive Free Standard Delivery. All orders under $100 cost a flat rate of $8.00. Express Post is $13.00. If purchasing a Hero Hand Magnet or Decal only, shipping is $2.50.
Do you ship Internationally?
Yes, we do offer some International shipping. We ship to Canada, North America, Europe & New Zealand.
How long will it take for my toddler tint to arrive?
Our turn around time from the day you place your order is 1-2 business days. We are based in WA. All orders within Perth take approximately 2 working days to arrive. All other states and regional WA take 7-10 working days. If your order does not arrive within this time frame, please contact us at firstname.lastname@example.org.
Can I track my order?
Sure can. You will receive a confirmation email from Australia Post once your order has been dispatched. This email will have all the details so that you can easily track your toddler tint from our warehouse to your doorstep.
RETURNS & EXCHANGES
What is your Returns Policy?
Yes, for up to 21 days. If you would like a different design, simply return the original toddler tint to us and we will send you the new design plus postage. The toddler tint must be in original conditions with no signs of use. If you have simply changed your mind, please get in contact with us within 21 days to arrange a refund.
Can I get a refund if my toddler tint is damaged or faulty?
Yes, we will refund the total purchase price plus postage paid or send you out a new tint. Please email us at email@example.com within 21 days of purchase.